Buying extra seats or requesting a plan change
Open Add-ons — it has two separate sections.
Buy Extra Seats (instant)
Set how many extra admin and/or employee seats you need, see the price per seat and the total, and pay immediately. Seats are added to your subscription as soon as payment confirms — no waiting on approval.
Request a plan change
Moving to a different plan tier goes through a quick review instead of instant checkout — submit the plan you want plus a note, and our team will action it. You'll see the request's status (pending / approved / rejected) right there on the same page.