Help Center · Follow-ups & Tasks

Managing tasks and priorities

Updated 20 Sep 2026 · 318 views

While follow-ups are always attached to a lead, Tasks → New is for everything else — prepare a proposal, chase a supplier, update a price list.

Each task has:

  • A priority — High, Medium, or Low
  • A status — Pending, In Progress, or Completed
  • An optional due date and assignee
Use priority + due date together to triage your team's workload from the Tasks list at a glance.
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